guarantee

1. Warranty period

The warranty period for our cardboard cat houses is one year from the date of purchase. This warranty extends only to the original purchaser and is non-transferable.

2. Scope of warranty

We guarantee that our cardboard cat houses are free from defects in materials and workmanship for the above-mentioned warranty period. In the event of a defect due to such defects, we undertake to repair or replace the product at our discretion.

3. Warranty exclusions

This warranty does not cover damage or defects resulting from misuse, neglect, accidents, normal wear and tear, improper assembly or installation, pet scratches, moisture damage, or any other damage not resulting from defects in materials or workmanship.

In particular, scratches on the box caused by animals, damage caused by moisture, and any damage not caused by manufacturing defects are excluded from this guarantee.

4. Assertion of the guarantee

To claim under the warranty, please send us written notification to the address above within the warranty period. Please include a copy of your receipt and clear photos of the damage.

5. Repair or replacement

Upon receipt of your warranty claim, we will decide, at our sole discretion, whether to repair the defective product or replace it with an equivalent product. If the product is no longer available, we reserve the right to offer a similar product or issue a refund.

6. Disclaimer

Our liability under this warranty is limited to the repair or replacement of the defective product in accordance with the terms of this warranty. In no event will we be liable for consequential or indirect damages.

7. Applicable law

This warranty is governed by Austrian law. All disputes relating to this warranty will be settled before the competent courts in Austria.